1. Describe how Whole Foods uses human capital as a source of competitive advantage. (Ch 1)

2. Identify the aspects of high-involvement management contained in Whole Foods' approach to managing its associates. (Ch 1)

3. How could Whole Foods' democratic model of selection interfere with the development or continuance of a diverse workforce? What should it do to prevent such difficulties? (Ch 2)

4. How do you think globalization will affect Whole Foods over time? Please explain several ways it could affect the company's operations. (Ch 3)