1. Describe some factors that contribute to the capacity of an emergency room, as measured by the number of patients served per day. Use at least two unique references. Length: 4-5 paragraphs. 2. What are the three steps in designing process layouts? Use at least two unique references. Length: 4-5 paragraphs. 3. What are the characteristics of self-managed teams? Use at least two unique references. Length: 4-5 paragraphs. 4. Describe advantages and disadvantages of periodic review systems. Use at least two unique references. Length: 4-5 paragraphs