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1. Describe the components of the communication -process model.. 2. Differentiate between formal and informal communications networks 3. What is the difference between downward-horizontal, diagonal
1. Describe the components of the communication -process model..
2. Differentiate between formal and informal communications networks
3. What is the difference between downward-horizontal, diagonal and external communication flows?
4. What are the barriers to effective communication?
5. Differentiate between face-to-face, written, oral, web-based and other types of business communication.
6. Explain the importance of tailoring the message to the audience.
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