1. Describe the three major categories of software. 2. Explain the difference between machine language and high-level languages. How do computers understand high-level languages? 3. Describe various aspects of consumer applications software, including documentation, updates, upgrades, compatibility issues, and licensing. 4. What is system software? 5. What is an operating system? What are some of its functions? 6. What are utility programs? What are device drivers?