1. Describe the types of planning horizons and how they affect capacity decisions. 2. describe how the process and product matrix works. 3. Define and describe an aggregate plan (often called the sales and operating plan). 4. Describe the steps in the sales and operating planning process. 5. Describe the following demand options that organization often use to influence consumer buying: Pricing Promotions, Using backorders (delay order filling) and Creating new demand

6. Describe the following supply options that organization often use to influence consumer buying: Hiring/laying off workers Overtime/slack time Part-time or temporary workers Inventories and Subcontractors 7. Describe the following order fulfillment production strategies: Engineer-to-order Make-to-order Assemble-to-order and Make-to-stock 8. describe material requirements planning (MRP). What three questions is it designed to answer? 9. What is the bill of materials (BOM)? 10. What is the difference between a resource version MRP and requirements version MRP? Which do you think is better?