1 Describe three activities that facilitate the process of team building. Must the project manager initiate all of these? 2 what are dimensions of diversity ? List some ways you can capitalize on diversity in order to achieve your project objective. ( unsure what its actually means) 3 What role does the project manager have related to ethical behavior on the team? What steps can be taken to help ensure a high level of ethical behavior? 4 what kinda conflict might arise during a project ? 5How do you handle conflict within a group that's working together?

6 The manager at a local bank noticed that after a new information system was installed at the bank, some of the customer transactions were not getting posted. The manager knew that this problem could lead to serious financial difficulties as well as unhappy customers. Describe how she could apply the nine-step problem-solving process described in the chapter to solve the problem. 7 How can people more effectively manage their time?