1) Describe what the difference between ERP and ERP II and what comprises each?

2) Describe what the advantages of using Salesforce are and what makes them so innovative?

3) Describe what the advantages of using both SAP and Salesforce.

4) Supply chain is the flow of materials, information, money, and services from raw material (upstream), through factories and warehouses, to end customers (downstream). Proper planning within the supply chain is important and is done by sharing information. This creates interorganizational information systems (IOS). Describe the technologies companies use to create these IOS exchanges and how does this create an advantage