1 Described three "benefits to promoting diversity in the workplace" (pp. 93 - 94) from de Janasz, Dowd and Schneider (2022) and how you see these benefits as being helpful to lead your team who worked on the event in the Indian Odyssey case study.

Provided ONLY TWO points for each of three benefits.

Based on information in the case study, you suggested potential situations to meet the criteria in this area.

2 Described how two sources of "organizational and interpersonal conflict" (pp. 243 - 246) from de Janasz, Dowd and Schneider (2022) relate to potential conflict between engaged stakeholders working on the event in the Indian Odyssey case study

Provided ONLY TWO points for each of the sources of conflict.

Based on information in the case study, you suggested a potential conflict situation between engaged stakeholders and described how that situation connected to two sources of "organizational and interpersonal conflict" (pp. 243 - 246) from de Janasz, Dowd and Schneider (2022).

3 Explained two "conflict management strategies" (pp. 247 - 250) from de Janasz, Dowd and Schneider (2022) that you would use to resolve one potential conflict source with engaged stakeholders working on the event in the Indian Odyssey case study.

Provided two strategies indicating ONLY TWO points for each strategy.

Based on information in the case study, you described a potential situation to meet the criteria in this area.

4 Described three "characteristics of effective feedback" (pp. 412 - 414) from de Janasz, Dowd and Schneider (2022) that would have helped you to develop relationships with the SAP customers or suppliers in the Indian Odyssey case study.

Provided ONLY TWO points for each of the three characteristics of effective feedback.

Based on information in the case study, you suggested potential situations to meet the criteria in this area.

NOTE: only use below mentioned references

References

de Janasz, S. Dowd. K., & Schneider, B. (2022). Connect for Interpersonal skills in

0rganizations 7^th edition. Canada: McGraw Hill.

Goodwill Foundation. (2018-2020). Business Etiquette.GFC Global. Retrieved March 5,

2021 fromhttps://edu.gcfglobal.org/en/jobsuccess/business-etiquette/1/.

Porter, C. (n.d.). Indian Odyssey. Exhibitor Media Group. Retrieved September 15,

2022 fromhttps://www.exhibitoronline.com/topics/article.asp?ID=1930

Thomas, R. (2018). Excuse me: The survival guide to modern business etiquette(1st

edition). AMACON.