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1. Design and develop a Set for Skilling Staff Training Manual (in the form of a pdf or word document). The training manual should be
1. Design and develop a Set for Skilling Staff Training Manual (in the form of a pdf or word document). The training manual should be designed to assist you, the Recruitment Manager and your team, roll out the Set for Skilling Program, program initiatives, diversity policy and associated procedures and be designed using language appropriate to the staff of Aus Hospitality. The Training manual should address the training needs you have identified will be required for the staff of Aus Hospitality to successfully embrace the Set for Skilling Program and will be used as a training tool document to help you train your staff (recruitment officers) on the Set for Skilling Program, who will in turn train others within the company and new employees during induction. The staff training manual must include: An introduction to the Set for Skilling Program including the program objectives and initiatives. The benefits of the Set for Skilling Program, in the workplace in relation to work performance, skill level and the delivery of the business's services to customers. (specifically outlining the benefits of working effectively with difference). . A summary of the training needs identified and how the Set for Skilling Program provides solutions to these. You are to identify these by reviewing the CEO's background information in the Set for Skilling Program Document A process for employees to follow to help them become aware of and let go of any negative beliefs, bias or judgements they may hold toward people who are different from them. (This could be in the form of a training activity, such as questionnaire or reflection activity that could be implemented in the training)- An overview of Aus Hospitality's diversity policy and the dispute resolution procedures so employees are aware of the aims of the organisation in relation to diversity and the location of and the procedures to be followed if they encounter conflict in the workplace
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