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1. Develop a clear profile of your typical customer by describing them in relevant demographic terms including: age, gender, income, marital status, education, religion, profession,
- 1. Develop a clear profile of your typical customer by describing them in relevant demographic terms including: age, gender, income, marital status, education, religion, profession, and geographic area. If you are targeting other businesses, describe the business in terms of size (number of employees and / or annual revenue), type of business, and geographic area. Note: Keep in mind, everyone is NOT a target market. While you may think your product or service can appeal to everyone," think about who is most likely to be interested.
- 2. Considering the customer profile you have developed, identify the size of the available market in terms of annual revenue and / or number of potential customers. Note: You may need to access census data for your chosen geographic area. You can do this by visiting the US Census Bureaus website. If you are targeting a location in Michigan, the Michigan Economic Development Corporation (MEDC) also offers a valuable data resource. Additional information sources are found in the Market Research and Competitive Analysis resource from the SBA. Cite your sources by providing the links to websites utilized.
- 3. To gain additional insight into your target market, describe your customers in terms of their values and beliefs. What matters most to them?
- 4. How will you apply your understanding of your target market to adapt your business to fulfill customer wants and needs?
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