(1) Discuss how the following communication techniques are used within groups and their value.

Communication Techniques	Discuss how and why These Communication Techniques are Used in Groups
Active Listening
Questioning
Conflict Resolution
Non-Verbal Communication

(2) Under the below headings, explain the importance of each.

Skills and expertise needed to lead group discussions

Identification of group purpose

Group norms

Clear guidelines regarding breaching of group norms

Positive management of group dynamic