Question
1. Discuss in detail the contributions from the various quality eras throughout history and how it shapes the role of modern managers in the delivery
1. Discuss in detail the contributions from the various quality eras throughout history and how it shapes the role of modern managers in the delivery of quality products and services? (20)
2. Analyse any five 5 leadership theories and their applicability in your working environment in detail. Develop a framework for leadership practices for your organization. (20)
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Physical Chemistry
Authors: Peter Atkins
7th Edition
978-0716735397, 716735393, 978-0716743880
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