1. Do you think Amazon was "ruthless" or "inspired" when it purchased Kiva? Explain your answer. 2. When discussing Pegasus and Xanthus, the video goes into many changes undertaken to create a more efficient environment for the robots to work in. Explain why one of these changes was necessary. 3. Amazon has struggled with injuries and worker satisfaction. What are some of the reasons for these issues, and what do you think are some solutions that might create a better working environment?

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