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1. Edna has an Information Technology diploma, 2. While working in her aunt's law office as a clerk she had created a menu-driven computer app
1. Edna has an Information Technology diploma, 2. While working in her aunt's law office as a clerk she had created a menu-driven computer app that allows the average person to file a Small Claims Court application, via the Web, quickly and easily. 3. By answering a series of simple questions, the applicant is able to determine whether his or her case has sufficient merit to continue the process 4. The court paperwork, including copies for the defendant, and a page of instructions can all be printed out automatically. 5. The software had the capability of linking a judge, defendant and plaintiff on-line creating a "virtual" small claims court. 6. She calls the program SoftCourt. Question: What customer group might be appropriate for Edna to target at the beginning? a. The general public O b. Students C. Lawyers d. Businesspeople e. Judges Judges and lawyers
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