1) Eileens team was reorganized to be cross-functional, and each member is now expected to collaborate on every step of the process for updating her companys website, including generating content, encouraging traffic through SEO optimization, and tracking the websites hits.

a) Increasingly diverse workforce b) Self-directed work groups and virtual teams C) New work environments

2) Clancy works remotely analyzing statistical data for Azod Software Company. Occasionally, his virtual team will schedule a face-to-face meeting, and he will drive in to the regional office.

a) Nonterritorial offices b) Heightened global competition c) Flattened management heirarchies