$1.$Elements of the formation stage in a sales management plan are all of the following except which?

Out$-$put related

Input$-$ related

Behaviorally related

Socially$-$related

$2.$ Jobs that require a lot of communication have certain qualifications particularly for positions in marketing. Which of the following is NOT associated with the implementation phase of the sales management plan.

Ability to persuade effectively

Imagination & problem solving

Effective communication skills

Emotional intelligence$/$maturity

$3.$ Post evaluation of a sales management plan a Customer relationship management $($CRM$)$ plan seeks to

Expand information

converge computer and information technology

devalue customers

Complicate communication

$4.$ Emotional intelligence$/$maturity comprises five elements. Three are looking internally and two look externally. Which of the following would be considered an $$external$$ look at emotional intelligence$/$maturity$?$

Empathy

Self awareness

Self regulation

Self$-$ motivation

$5.$ How would a manager motivate a sales team$/$ office

Allowing flexible hours

Allowing employees to work from home

Provide a clear job description

Giving performance bonuses