1) Email use in business A) continues to be an effective communication tool. B) is no longer relevant and has been replaced by other tools. C) can no longer reach the right audiences. D) is too formal for today's casual business climate. 2) Twitter is by and large classified as a(n). A) podcasting platform. B) microblogging system. C) email platform. D) tutorial system. 3) When it comes to writing messages in today's business environment, A) printed letters are obsolete. B) printed letters are still used for external communication. C) email has completely replaced printed memos for internal communication. D) electronic messages have no weight in a court of law. 4) When you want your message to stand out amidst the flood of electronic messages your audience receives, you should A) consider sending a printed message. B) flag your email messages as "high priority" or "urgent." C) send multiple copies of the same email message. D) consider using instant messaging. 5) Social networks are commonly used A) to send confidential company information. B) for personal communication only, never for business. C) to gather market intelligence. D) to distribute company policies and procedures. 6) UGC is simplified by the use of social network media. UGC stands for A) Use Grammar Correctly. B) User Generated Content. C) Unique Graphic Content. D) User Grown Communities.