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1 . Enterprise Resource Planning ( ERP ) : Concentrates on the efficiency of internal production, distribution, and financial processes 2 . Customer Relationship Management

1. Enterprise Resource Planning (ERP): Concentrates on the efficiency of internal production, distribution, and financial processes 2. Customer Relationship Management (CRM): Focuses on acquiring and retaining profitable customers via marketing, sales, and services 3. Partner Relationship Management (PRM): Aims at acquiring and retaining partners who can enhance the selling and distribution of products and services 4. Supply Chain Management (SCM): Focuses on developing the most efficient and effective sourcing and procurement processes 5. Knowledge Management (KM): Focuses on facilitating internal group collaboration and decision support what are these?

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