1) Eric the Redd (Scenario)

Eric Redd graduated from college and was hired by a corporation that manufactured parts for the automotive industry. The employees on the assembly line seemed bored, and their motivation was low. Eric's employer decided to try to reorganize to increase productivity. During his career, Eric will see his job change from an engineer to a more complex job assignment.

a) Eric sees this new assignment as an increase in ________, or an obligation or expectation for him to perform at a new level.

A) functional structure

B) divisional structure

C) responsibility

D) authority

b) Organizational design requires a manager to ________.

A) decide who leads a group within an organization

B) change the culture of an organization

C) change or develop the structure of an organization

D) change the logo of an organization

c) Which of the following is synonymous with work specialization?

A) division of labor

B) job discrimination

C) chain of command

D) job preference

d) ________ departmentalization is based on territory or the physical location of employees or customers.

A) Functional

B) Product

C) Geographic

D) Matrix

e) A soap company that features a bath soap department, a laundry detergent department, and a dish soap department is using which of the following?

f) process departmentalization

B) functional departmentalization

C) product departmentalization

D) customer departmentalization

g) The line of authority that extends from the upper levels of management to the lowest levels of the organization is termed the ________.

A) chain of responsibility

B) unity of command

C) staff authority

D) chain of command

h) The importance of unity of command has diminished in today's workplace because of its tendency to be ________.

A) inflexible and inefficient

B) ethically questionable

C) chauvinistic and dictatorial

D) too decisive

i) As represented in a power cone, power is based on ________.

A) vertical position only

B) horizontal position only

C) distance from the center only

D) vertical position and distance from the center

g) As represented in a hierarchical organization diagram, authority is based on ________.

A) vertical position only

B) horizontal position only

C) distance from the center only

D) horizontal and vertical position