1. Explain question "a" and "b" with the help of WBSD diagram 2. Explain question "b" and "c" with the help of diagram and table.

a) Printing books in a print shop, especially large quantities of a single book, is a process. A process is an ongoing day-to-day repetitive set of activities the print shop performs when producing its products. How are these customized eBooks different from a standard printing process? What characteristics make these customized eBooks a project? b) Who are the stakeholders in these eBook projects? How are they involved in or affected by an eBook project? c) Why is it important to have a defined project scope? Why is it important to make sure there is agreement about the scope and what will be done in producing each eBook