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1- Explain supply chain management and its role in business. 2- Explain customer relationship management systems and how they can help organizations understand their customers.
1- Explain supply chain management and its role in business. 2- Explain customer relationship management systems and how they can help organizations understand their customers. 3- Summarize the importance of enterprise resource planning systems. 4- Identify how an organization can use business process re-engineering to improve its business.
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