$1.$ Explain the causes of conflict and distinguish between functional and dysfunctional conflict?

$2.$ What is motivation? Discuss any two theories of motivation?

$3.$ Explain the Lewis three steps model of organisational change?

$4.$ Describe Tuckman$$s stages in group formation?

$5.$ What is resistance to change? Explain four types under which resistance may fall?

$6.$ Explain the factors that influence perception?

$7.$ Discuss the three key element of motivation?

$8.$ Outline the general sources of perceptual bias and how they may be overcome?

$9.$ Write short notes on Emotions, Moods, Perception, Council, Leadership?

$10.$ What is emotional intelligence and explain its composition. Further discuss the concept of emotional labour?

$11.$ Provide differences between charismatic and transformational leaders?