1. Explain the difference between sell-from-stock and configure-to-order strategies 2. Explain the key steps in a basic fulfillment process. 3. Briefly describe the key documents in the fulfillment process in terms of their role in the process. 4. Explain the difference between a backorder and a stock out. ASSIGNMENTS 1. The fulfillment process described in this chapter is deliberately very simple. Based on your experiences or by talking to someone in a local company, define and describe a more complex fulfillment process in terms of the physical, document, and data flows. What functions of the organizations will be involved in this process? 2. This chapter provides some examples of instance-level and process-level information. Identify two more examples of each type of information and explain what data will be needed to generate this information. What is the source of these data? 3. Identify some of the key problems associated with the manual, or paper-based, fulfillment process. How does an enterprise system eliminate or reduce the impact of these problems