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1. Explain what corporate performance management is and how it is used. 2. Explain how metrics can be made visible. 3. Explain the difference between

1. Explain what corporate performance management is and how it is used.

2. Explain how metrics can be made visible.

3. Explain the difference between internal benchmarking and external benchmarking.

4. Explain the background and purpose of the balanced scorecard.

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