1. Explain what information sources are used for the data and documentation that they use in their work activities 2. Explain how documents are obtained, and how to check that they are current and valid 3. Explain the basic principles of confidentiality (including what information should be available and to whom) 4. Describe the different ways/formats that data and documentation can be presented (such as such as drawings, job instructions product data sheets, manufacturers' manuals, financial spreadsheets, production schedules, inspection and calibration requirements, customer information) 5. Explain how to use other sources of information to support the data (such as electronic component pin configuration specifications, reference charts, standards, bend allowances required for material thickness, electrical conditions required for specific welding rods, mixing ratios for bonding and finishing materials, metal specifications and inspection requirements, health and safety documentation) 6. Describe the importance of differentiating fact from opinion when reviewing data and documentation 7. Describe the importance of analysing all available data and documentation before decisions are made 8. Describe the different ways of storing and organising data and documentation to ensure easy access 9. Describe the procedures for reporting discrepancies in the data or documentation, and for reporting lost or damaged documents 10. Describe the importance of keeping all data and documentation up to date during the work activity, and the implications of this not being done 11. Explain the care and control procedures for the documents, and how damage or graffiti on documents can lead to scrapped work 12. Explain the importance of returning documents to the designated location on completion of the work activities 13. Explain what basic drawing conventions are used and why there needs to be different types of drawings (such as isometric and orthographic, first and third angle, assembly drawings, circuit and wiring diagrams, block and schematic diagrams 14. Explain what types of documentation are used and how they interrelate (such as production drawings, assembly drawings, circuit and wiring diagrams, block and schematic diagrams) 15. Explain the imperial and metric systems of measurement; tolerancing and fixed reference points 16. Describe the meaning of the different symbols and abbreviations found on the documents that they use (such as surface finish, electronic components, weld symbols, linear and geometric tolerances, pressure and flow characteristics) 17. Describe the extent of their own responsibility, when to act on their own initiative to find, clarify and evaluate information, and to whom they should report if they have problems that they cannot resolve