1. Explain why professional Software that is developed for a customer is not simply the programs that have been developed and delivered.

2. Suggest the most appropriate generic software process model that might be used as a basis for managing the development for the following systems.

Explain your answer according to the type of system being developed:

a. A system to control IV fluids for a patient.

b. A university accounting system that replaces an existing system.

c. A business software system.