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1) Figure 6.1 in your textbook shows the three levels of product. How would you describe the actual product of your mobile phone? (or of
1) Figure 6.1 in your textbook shows the three levels of product. How would you describe the actual product of your mobile phone? (or of a mobile phone you would like to own). Please use no more than 2 bullet points for your answer. 1 mark. 2) Why are potato chips considered a convenlence product for many consumers? Please use no more than 2 bullet points for your answer. 1 mark. 3) Test Marketing is one of the final steps in New Product Development. What is a major risk to companies which skip (leave out) the Test Marketing step? Please use no more than 2 bullet points for your answer. 1 mark. 4) Service Intangibility means that customers of a hair salon cannot see their haircuts until after the service is completed. How might a hair stylist use their own personal grooming and choice of work clothing to deal with this issue? Please use no more than 2 bullet points for your answer. 1 mark
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