1. Fill out the forecasted value for period 3-28

2. Would you expect call volume for period 28 to be higher or lower than period 26? Why or why not?

3. Please fill out in table format.

Period	Year	Quarter	Call Volume	Forecasted Volume
1	1	1	362
2	1	2	385
3	1	3	432
4	1	4	341
5	2	1	382
6	2	2	409
7	2	3	498
8	2	4	387
9	3	1	473
10	3	2	513
11	3	3	582
12	3	4	474
13	4	1	544
14	4	2	582
15	4	3	681
16	4	4	557
17	5	1	628
18	5	2	707
19	5	3	773
20	5	4	592
21	6	1	627
22	6	2	725
23	6	3	854
24	6	4	661