1) Firms that attach a strategic investment tend to:

Maintain value

Increase in value

Neither increase nor decrease in value

Decrease in value

2)A challenge that firms face with technology is:

Poor planning

User problems

Internal collaboration

Users view it as a facilitation tool

3)The different between Pareto charts and histograms is that:

Pareto charts always have a right and left tail

Pareto charts demonstrate distribution of values

Histograms are pictorial representations

Histograms illustrate distribution

4) In continuous improvement, LSS stands for:

Linear Square Standard

Lean Six Sigma

Last Stock Stays

Lean Sequenced Approach