1) fix charge would be used in which scenario?

a)valet parking for 3 days

b)spa charge for massage

c)room service delivery of meal

d)room charges per night

2)which feature allows the user to check a guest out and still post any additional charges ?

a)check out with opera folio

b)quick check out

c)quick folio

d)advance bill

3)you are working the front desk and a bus group will be arriving by 4pm . you are to assign rooms to all guests prior to arrival to make sure that the hotel is organized before their arrival you would use which function ?

a)room assignment

b)room routing

c)reservation assignment

d)walk in reservation

4))which option in opera/ oracle PMS system allows the users to review their posted transactions , closing balances and other information before closing out their shift ?

a)cashier closure

b)end of shift folio

c)open cashier

d)batch cashier

5)an employee has posted the incorrect charges to guest folio . to correct a previously posted transaction someone would use which option in opera/ oracle PMS system ?

a)post adjustment

b)post charges

c)correct post charges

d)make payments

6)employees would use which function in opera / oracle PMS system when charging different rooms with the same purchase with the same amounts or different amounts ?

a)fast post

b)quick post

c)multi post

d)batch charges

7)TRACK IT function in opera, when and why someone would use when working in a hotel ?explanation .

8)what steps are required to check in a guest in opera cloud ?