$1.$ Give three reasons that businesses need records.

$2.$ What is a record as defined by ARMA?

$3.$ Name the four records types and the kind of information each would contain.

$4.$ Physical records are available in which formats?

$5.$ List at least four electronic record formats and how businesses and organizations would use each to promote their products and services.

$6.$ Why do physical records remain popular, even though businesses have invested in new electronic technologies?