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1. Give your analysis on how ITIL helps the IT businesses? 2. Discuss the major focus of ITIL? 3.Describe the benefit of ITIL change management?

1. Give your analysis on how ITIL helps the IT businesses?

2. Discuss the major focus of ITIL?

3.Describe the benefit of ITIL change management?

4. Identify the challenges of ITIL change management?

5. Discuss the role of ITIL change management within service transition?

6. Analyze the relationship between the ITIL Change Management Process and Release Management then present the answer

7. Research about common tools supporting ITIL Change Management

What is the tool?

How to use the tool in ITIL Change management?

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