1. Have a meeting with the Marketing Manager. Meet with Jane (who will be roll played by your assessor) to brief her on the requirements for the media release. During the meeting, you will be required to demonstrate interpersonal skills and build trust and confidence in Jane as part of your team. To do this you will need to demonstrate: Your ability to clearly and confidently present information and delegate tasks . Your ability to encourage questions from the individual Your ability to use active listening to confirm information and ideas Your flexibility and adaptability to embrace the marketing manager's ideas through your positive response to suggestions Your ability to be a positive role model to Jane as a valued member of your team