1. Heracross Inc quality cost report is based on the following data:

Test and inspection of in-process goods	38,000
Quality training	56,000
Product recalls	80,000
Net cost of scrap	98,000
Cost of handling complaints	30,000
Final product testing and inspection	89,000
Returns arising from quality problems	33,000
Statistical process control activities	83,000
Liability arising from defective products	72,000
Downtime caused by quality problems	78,000
Quality data gathering, analysis, and reporting	85,000
Systems development	54,000
Technical support provided to suppliers	55,000
Disposal of defective products	76,000
Lost sales due to poor quality	40,000

1. ______________ would be the Total Prevention Cost appearing on the quality cost report.

2. ______________ would be the Total External Failure Cost appearing on the quality cost report.