1. How can diversity give a company a competitive edge. Can diversity really make a difference in the bottom line? How?

2. Discuss the role and function of human resources in the organization's environment.

3. Discuss how culture plays out in terms of ethical behavior and what can organizations do to manage these issues more effectively.

4. Summarize the provisions of the Civil Rights Act.

5. What distinctions can you makebetweenaffirmative action and managing diversity?