1: How can you apply what you have learned in chapters 16, 17, and 18? What will you do, with whom, where, when, and, most important, why?

2: Do you currently embody the characteristics of a hardy personality? If not, what can you do to improve? What steps should you take?

3: Describe two good habits and two bad habits that you have noticed in managers or leaders in a work or school setting. How can you improve on the bad and adopt the good for your own use?