1. How Dicky's experience and background have been helpful to VetNX's business?

2. what motivations can be related to setting up a vet business online?

3. what were the main challenges dicky faced after launching the business in Hong kong?

4. On what basis did entering the pet business in China appear to be a viable option?

5. What VetNX business model built on (target market and customers, value proposition, cost and profitability, design and operation)?

6. Discuss the E-commerce model of VetNX (people, process and technology)