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1. How does a SID develop a climate of continued cooperation with the local media? 2. Explain in detail how a SID is able to

1. How does a SID develop a climate of continued cooperation with the local media?

2. Explain in detail how a SID is able to work effectively with his/her two bosses - the institution and the media - in a time of crisis.

3. How can Twitter and other social media be used to help manage a crisis?

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