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1. How has e-governance impacted citizens and organizations in Estonia? 2. What can U.S. governments learn from the Estonia experience? 3. According to the textbook,

1. How has e-governance impacted citizens and organizations in Estonia?

2. What can U.S. governments learn from the Estonia experience?

3. According to the textbook, E-governance has created a system-level bureaucracy. How has this changed public service delivery ?

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