1. I explore our differences, not backing down, but not imposing my view either. 2. I disagree openly, and then invite more discussion about our differences. 3. I look for a mutually satisfactory solution. 4. Rather than let the other person make a decision without my input, I make sure I am heard and also that I hear the other person out. 5. I agree to a middle ground rather than look for a completely satisfying solution. 6. I admit I am half wrong rather than explore our differences. 7. I have a reputation for meeting a person halfway. 8. I expect to say about half of what I really want to say. 9. I give in totally rather than try to change another's opinion. 10. I put aside any controversial aspects of an issue. 11. I agree early on, rather than argue about a point. 12. I give in as soon as the other party gets emotional about an issue. 13. I try to win the other person over. 14. I try to come out victorious, no matter what. 15. I never back away from a good argument. 16. I would rather win than end up compromising. To score your responses, add your total score for each of the following sets of statements: Page402 Set A: statements 1-4 Set C: statements 9-12 Set B: statements 5-8 Set D: statements 13-16 A score of 17 or more on any set is considered high. Scores of 12 to 16 are moderately high. Scores of 8 to 11 are moderately low. Scores of 7 or less are considered low. Each set represents a different strategy for conflict management: - Set A = Collaboration (I win, you win). - Set B= Compromise (Both win some, both lose some). - Set C= Accommodation (I lose, you win). - Set D= Forcing/domination (I win, you lose) . Pause and Reflect 1. For which conflict management style is your score highest? Are you surprised? 2. What are some advantages of the style(s) you use most often? Some disadvantages? 3. Do you think you would benefit from becoming more comfortable with conflict management styles for which your score was low? 4. What do you need to do to improve your conflict management skills in order to be a supervisor in the future