1. Identify the ethical dilemma in this scenario.2. What are the undesirable consequences? 3.propose an ethical solution that considers the welfare of all stakeholders.

ETHICS IN ACTION B eth Tully owns Zenna's Cafe, an independent coffee begin communicating Zenna's socially-responsible efforts to shop located in a small Midwestern city. Since opening the public, but with an emphasis on their commitment to the Zenna's in 2002, she has been steadily growing her busi- local community. ness and now distributes her custom coffee blends to a number Three months ago she began collecting data on the num- of regional restaurants and markets. She operates a microro- ber of volunteer hours donated by her employees per week. aster that offers specialty grade Arabica coffees recognized by She has a total of 12 employees, of whom 10 are full time. Most some as the best in the area. employees volunteered less than 2 hours per week, but Beth In addition to providing the highest quality coffees, Beth noticed that one part-time employee volunteered more than also wants her business to be socially responsible. Toward that 20 hours per week. She discovered that her employees collect end, she pays fair prices to coffee farmers and donates funds to tively volunteered an average of 15 hours per month (with a help charitable causes in Panama, Costa Rica, and Guatemala. median of 8 hours). She planned to report the average number In addition, she encourages her employees to get involved in and believed most people would be impressed with Zenna's the local community. level of commitment to the local community. Recently, one of the well-known multinational coffeehouse . Identify the ethical dilemma in this scenario. chains announced plans to locate shops in her area. This chain is one of the few to offer Certified Free-Trade coffee prod- . What are the undesirable consequences? ucts and work toward social justice in the global community. . Propose an ethical solution that considers the welfare of all Consequently, Beth thought it might be a good idea for her to stakeholders