1. Identify the major business initiatives that Aviall pursued to achieve a competitive advantage? 2. To what degree do you believe that Aviall's IT department consisted of technology- literate knowledge workers? Where did they go wrong? Please explain. 3. Why do you think that Aviall failed in their initial implementation of the various types of software? (you may want to refer to ch. 2 in your text, ERP) What could they have done differently in the beginning? (Please list alternative courses of action) 4. In what ways do you think that Aviall has used IT to achieve a competitive advantage? a. And, more specifically, what business processes (other than those listed in the case) would more than likely be improved by this newly integrated system?