1. Identify the value chain for a local coffee shop. (10)

2. Identify sub-level processes for the coffee shop. (At least 15) (10) Naming: start - end

3. Assuming that the baristas are new and untrained, evaluate the priority of the above identified sub-processes using a PICK chart. You can draw it using hand or use any software/tool of your choice. (Suggestions - draw.io) (30)

4. Develop the value chain (20) and one level-2 BPMN diagram in Signavio. (30)