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1. Identify three different areas of the business where customer service policies and procedures need to be developed or improved. 2. Conduct research to understand
1. Identify three different areas of the business where customer service policies and procedures need to be developed or improved. 2. Conduct research to understand industry standards and best practices for customer service in each identified area. 3. Develop comprehensive customer service policies and procedures for each area, ensuring they meet or exceed industry standards. 4. Document the policies and procedures in a clear and accessible format
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