1. Implement simulation for the above scenario by using Java or Python programming language.

2. Run the simulation for 1000 calls and calculate the following (for the three rules):

a. Average service time

b. Average time between arrivals

3. Run the simulation for 400 time for 100 calls and drew a histogram for call average caller delay (for the three rules).

4. Discuss the finding in task 2 and 3, and determine which rules have the best performance.

Assume a call center where two staff members, named Zain and Ahmed, take care of customers to qive service. And we have the following possible roles: Rule A: - If both are idle, a call is assigned to Zain. - If Ahmed is busy, a call is assigned to Ahmed. - If both are busy, a call waits in the queue. Rule B: - If both are idle, a call is assigned to Ahmed. - If Ahmed is busy, a call is assigned to Zain. - If both are busy, a call waits in the queue. Rule C: - If both are idle, a call is assigned randomly to Ahmed or Zain. - If Ahmed is busy, a call is assiqned to Zain. - If Zain is busy, a call is assigned to Ahmed. - If both are busy, a call waits in the queue. Interarrival distribution of calls for technical support Service time distribution of Ahmed Service time distribution of Zain