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1. In what ways do managers lead change within an organization? Explain. 2. What is the difference between internal and external forces of change? Explain.

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1. In what ways do managers lead change within an organization? Explain. 2. What is the difference between internal and external forces of change? Explain. 3. How did Steve Jobs lead transformational change at Apple? Explain. 4. Which change strategy do you believe is most effective in helping workers accept and embrace change

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