1- In your view, what is the role of research (of factual information) on sales and customer...
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Question:
1- In your view, what is the role of "research" (of factual information) on sales and customer satisfaction?
2- What is the role of "shopping assistants" in mitigating consumer-decision fatigue?
3- Consider Amazon's recommendation system along its evolution. What limitations exists to a purely AI-based recommendation?
4- Beyond the article content, what is your general opinion about the potential impact of the cited digital retailing mistakes?
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