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1. It's often said that the ability to see the big picture, or the way in which a solution might affect the rest of the

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1. It's often said that the ability to see the big picture, or the way in which a solution might affect the rest of the company, is an- other ingredient of creative problem-solving. Do you think Christensen's subordinate was able to see the big picture in the challenge she gave him? Why or why not? How would this ability contribute to creative problem solving? 2. If you were the employee in this case, are there any other resources you would have liked to have to assist you in coming up with a solu- tion? If so, what are they? How would you obtain them, and how would they help you? 3. Working with one or two other students, apply what you learned from the case and the chapter to brainstorm a problem similar to the one Christensen's subordinate faced, but imagine the department you must become familiar with operates as a virtual team, none of whose members work in the same location as you. List as many potential solutions as you can. Which one is the most feasible? 1. It's often said that the ability to see the big picture, or the way in which a solution might affect the rest of the company, is an- other ingredient of creative problem-solving. Do you think Christensen's subordinate was able to see the big picture in the challenge she gave him? Why or why not? How would this ability contribute to creative problem solving? 2. If you were the employee in this case, are there any other resources you would have liked to have to assist you in coming up with a solu- tion? If so, what are they? How would you obtain them, and how would they help you? 3. Working with one or two other students, apply what you learned from the case and the chapter to brainstorm a problem similar to the one Christensen's subordinate faced, but imagine the department you must become familiar with operates as a virtual team, none of whose members work in the same location as you. List as many potential solutions as you can. Which one is the most feasible

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