1. Julianna loves being a lawyer and feels a great sense of reward just doing her job each day. As someone prosocially motivated, Julianna also volunteers free legal advice at a local community center because

A. her firm offers monthly rewards for employees who make a positive impact in the community.

B. it is an unwritten rule that only employees who perform community service receive the highest performance ratings.

C. she enjoys using her skills in another setting to benefit other people.

D. she is hoping to generate more business for the firm to secure her employment long-term.

E. to become a partner, she knows she needs to make a name for herself in the community.

Question 2

________ is the process by which a person exerts influence over others and inspires, motivates, and directs their activities.

A. Leadership

B. Benchmarking

C. Empowerment

D. Management

E. Consideration

Question 3

As someone driven by intrinsic motivation, Luca works hard because

A. he knows a promotion means a big pay raise.

B. of the quarterly incentives only available for high performers.

C. it will increase his opportunities for a lateral transfer.

D. he appreciates the feeling of accomplishment his work provides him.

E. he knows the economy is struggling and layoffs are a possibility.

4. Dell works hard and always meets his sales quotas so that he never misses a volume bonus and is consistently recognized as a top salesperson. Dell is ________ motivated.

A. environmentally

B. internally

C. intrinsically

D. prosocially

E. extrinsically

Question 5

Legitimate, referent, and coercive are specific types of leadership

A. styles.

B. leverage.

C. power.

D. traits.

E. transactions.

Question 6

If a person is extrinsically motivated, he or she would be driven to

Select one:

A. perform at a level consistent with others in the organization.

B. improve processes to gain efficiency.

C. ensure the welfare of others through his or her personal achievements.

D. gain satisfaction by performing day-to-day tasks to the best of his or her ability.

E. perform at a high level to avoid being impacted by a layoff.

7. ________ explains what drives or will drive people to achieve organizational goals and is therefore central to effective management.

A. Persistence

B. Expectancy

C. Instrumentality

D. Effort

E. Motivation

Question 8

Despite being faced with several obstacles, Fiona achieved every goal set by her manager and was pleasantly surprised to receive the Employee of the Year award. Fiona demonstrated

A. low intrinsic motivation.

B. high persistence.

C. low expectancy.

D. high extrinsic motivation.

E. high prosocial behavior.

Question 9

Effective leadership styles

Select one:

A. are easy to develop for experienced, top-level managers.

B. frequently employ coercive power.

C. are universal from country to country.

D. are compromised if power is shared with followers.

E. vary with individual, culture, and country.

10.

Diego is a hard worker. However, in his current organization, he feels that no matter how much effort he puts in, the environment limits his level of performance. In the context of expectancy theory, Diego is exhibiting

A. low instrumentality.

B. high valency.

C. low valency.

D. high expectancy.

E. low expectancy.

Question 11

________ power comes from the respect, admiration, and loyalty that subordinates have for a leader.

A. Coercive

B. Reward

C. Servant

D. Legitimate

E. Referent

Question 12What type of leaders share power with followers and strive to ensure that the well-being of others is enhanced?

A. intrapreneurs

B. transactional leaders

C. entrepreneurs

D. servant leaders

E. transformational leaders

13. ________ explains why employees are highly motivated if they believe that working hard will lead to high performance and ultimately desired outcomes.

Select one:

A. Maslow's hierarchy of needs

B. Intrinsic motivation

C. Expectancy theory

D. Herzberg's motivator-hygiene theory

E. The need for power

Question 14

When Marta sold a property that had been on the market for a considerable length of time, Daniel gave her a commission bonus. What type of power was Daniel using?

Select one:

A. reward

B. expert

C. referent

D. empowerment

E. coercive

Question 15

Morton hires new employees, assigns them work, and monitors their performance. What type of power does Morton use?

Select one:

A. coercive

B. legitimate

C. informal

D. transient

E. transformational

16. A teacher who excels because he or she enjoys the process of shaping young minds is demonstrating

Select one:

A. intrinsically motivated behavior.

B. relatedness needs.

C. expectancy esteem needs.

D. need for achievement.

E. extrinsically motivated behavior.

Question 17

Prosocially motivated behavior

Select one:

A. strives to conform to the norms of society.

B. seeks to improve the well-being of other people.

C. attempts to avoid censure or punishment.

D. is driven by the fear of punishment.

E. is performed for social recognition and respect.

Question 18The ________ model of leadership is based on the premise that effective leaders possess personal qualities or skills that set them apart from ineffective leaders.

Select one:

A. path-goal

B. transformational

C. trait

D. task-oriented

E. contingency

19. When Gillian shows that she cares for her employees and takes action to help them enjoy their work, she is engaging in ________ behavior.

Select one:

A. referent

B. task-oriented

C. empowering

D. autonomous

E. consideration

Question 20

Sienna was dissatisfied with Jenna's contribution to the team project, so Sienna exercised her ________ power by withholding part of Jenna's bonus.

Select one:

A. coercive

B. informal

C. referent

D. expert

E. reward