1. Labor as one of the productivity variable, contributes about ___ % of the annual increase; a. 52 b. 100 C. 38 d. 10 2. Usually, which statement is true with Forecasting; a. more accurate with longer time horizons b. more accurate for individual items than for groups of items c. rarely perfect d. always based on historical data 3. Given the following data, calculate the three-year moving averages for 3rd year: Year Demand 1 26 2 35 3 49 a. 0 b. 36.67 C. 49 d. Not possible 4. Which of the following best characterizes the results of an increase in quality? a. reduced productivity and an increase in overall product or service cost b. increased productivity, decreased cost-effectiveness and increased cost risk c. reduced productivity and no change to cost-effectiveness or cost risk d. increased productivity, increased cost-effectiveness, and decreased cost risk 5. Considering the cost data given below, the crossover point between process A and B is; A B Annual fixed cost $100000 $200000 Per unit variable cost $15 $14 a. 100000 b. 200000 C. 15 d. 14